Oddspedia Privacy Policy

1. Who We Are

Oddspedia ("we", "us", "our") operates the online betting and gaming platform available at oddspedia.live. We are the data controller responsible for the personal information you provide when you register, deposit, place bets, or otherwise interact with our platform.

This Privacy Policy applies to all users of the Oddspedia platform, including registered players, visitors who browse without registering, and anyone who contacts our support team. It covers all products and services available on Oddspedia, including sports betting, lottery, casino games, and political prediction markets.

2. Data We Collect

Oddspedia collects only the personal data that is necessary to provide our services, verify your identity, process payments, and comply with our legal obligations. Below is a breakdown of the categories of data we collect.

3. How We Collect Your Data

3.1 Directly From You

Most of the data Oddspedia holds about you comes directly from you. This includes the information you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.

3.2 Automatically

When you use the Oddspedia platform, we automatically collect certain technical and usage data. This is collected through cookies, server logs, and similar tracking technologies. This data helps us keep the platform secure, diagnose technical issues, and understand how players use the site so we can improve it.

3.3 From Third Parties

In some cases, Oddspedia may receive data about you from third parties. This includes identity verification providers who help us confirm your age and identity, payment processors who confirm transaction details, and fraud prevention services that flag suspicious activity. We only use data from third parties where we have a legitimate reason to do so.

4. Why We Use Your Data

Oddspedia uses your personal data for the following purposes:

• Account management: To create and maintain your Oddspedia account, verify your identity, and keep your account secure.
• Service delivery: To process your bets, calculate winnings, manage your balance, and provide access to all platform features.
• Payment processing: To handle deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Identity verification (KYC): To verify your age and identity as required by our operating obligations, particularly before processing withdrawals.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct.
• Responsible gaming: To monitor betting patterns and identify players who may need support, and to enforce self-exclusion requests.
• Customer support: To respond to your enquiries, resolve disputes, and improve our support processes.
• Platform improvement: To analyse how the platform is used and make improvements to features, performance, and user experience.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers.

5. Legal Basis for Processing

Oddspedia processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing that is necessary to provide the services you have signed up for, including account management, bet processing, and payment handling.
• Legal obligation: Processing required to comply with applicable laws, including identity verification, anti-money laundering checks, and record-keeping requirements.
• Legitimate interests: Processing for purposes such as fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, to send you promotional emails — you can withdraw that consent at any time by contacting us or updating your account preferences.

6. Sharing Your Data

Oddspedia does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection laws.

6.1 Service Providers

We share data with trusted third-party service providers who help us operate the platform. These include payment processors (bKash, Nagad, Rocket), identity verification providers, cloud hosting providers, and customer support software providers. These parties are contractually bound to use your data only for the specific purpose for which it was shared.

6.2 Regulatory and Legal Authorities

Oddspedia may be required to share your data with regulatory bodies, law enforcement agencies, or courts where required by law. This includes sharing data in connection with anti-money laundering investigations, fraud investigations, or court orders. We will always seek to notify you of such disclosures where we are legally permitted to do so.

6.3 Business Transfers

In the event that Oddspedia is acquired by or merged with another company, your personal data may be transferred to the new entity as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

7. Cookies and Tracking Technologies

Oddspedia uses cookies and similar technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website.

7.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These keep you logged in, maintain your session, and remember your security preferences. You cannot opt out of these without stopping use of the platform.
• Functional cookies: Remember your preferences such as language settings and display options to give you a more personalised experience.
• Analytics cookies: Help us understand how players use the platform — which pages are visited most, where users drop off, and how features are used. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session hijacking prevention.

7.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to use the Oddspedia platform, including staying logged in and placing bets.

8. Data Retention

Oddspedia retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods are as follows:

• Account and identity data: Retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Betting history: Retained for the duration of your account and for 2 years after closure.
• Support communications: Retained for 2 years from the date of the last communication.
• Technical and usage data: Retained for up to 13 months in identifiable form, then anonymised for analytical purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9. Your Rights

As an Oddspedia player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

10. Children's Privacy

Oddspedia is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the platform in any way.

If we become aware that we have collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on Oddspedia, please contact us at [email protected] so we can investigate and take action promptly.

11. Security Measures

Oddspedia takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data in transit is protected with TLS 1.2 or higher encryption
• Sensitive data at rest is encrypted using AES-256
• Access to personal data is restricted to authorised staff on a need-to-know basis
• All staff with access to personal data receive regular data protection training
• We conduct regular security audits and penetration testing
• Suspicious login attempts trigger automatic account protection measures
• Payment data is handled by PCI-DSS compliant payment processors

While we take every reasonable precaution, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact us immediately at [email protected].

12. Changes to This Privacy Policy

Oddspedia may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or by displaying a prominent notice on the platform before the changes take effect.

The date at the top of this page shows when the policy was last updated. We encourage you to review this page periodically so you are always aware of how we handle your personal data. Your continued use of the platform after any update constitutes acceptance of the revised policy.

13. Contact and Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Oddspedia handles your personal data, please get in touch with us:

• Email: [email protected]
• Subject line: Privacy Request — [Your Username]
• Response time: Within 48 hours for general enquiries; within 30 days for formal data rights requests

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. We will always provide you with the contact details of the appropriate authority upon request.